You can easily view all your transactions and betting records from the Winbtd account dashboard. After logging in, click the profile icon at the top right, then select "Transaction History" from the menu.
There are two separate sections — one for deposit and withdrawal records, and another for betting and game history. You can filter by date, such as the last 7 days, last month, or a custom date range.
Each transaction shows the amount, date and time, status (successful / pending / failed), and a reference number. If you have a question about a specific transaction, sharing that reference number with support will speed up the resolution. For more details on financial transactions, Transactions Pageyou can also visit.
To withdraw a bonus from Winbtd, you need to wager a specified amount — this is known as the wagering requirement or turnover condition. It is listed alongside each bonus offer, for example as "20x" or "30x".
Here's a simple example to understand how it works: say you deposit ৳500 and receive a ৳500 bonus. If the wagering requirement is 20x the bonus amount, you'll need to place ৳500 × 20 = ৳10,000 in bets. Once you've completed that ৳10,000 in wagering, the bonus converts into real money that you can withdraw.
- Most slots games count as 100% towards wagering requirements.
- Some live table games may contribute 50% or less — check the terms of each offer for details.
- You can track your wagering progress from the bonus section of your account.
- If the wagering requirement is not completed within the specified time, the bonus will be forfeited.
For full bonus terms and conditions Bonus page View.
Winbtd supports Bangladesh's most popular mobile banking methods. The options currently available are:
- bKash — the most widely used method. Supports both deposits and withdrawals. Minimum ৳200.
- Nagad — Fast processing. Minimum ৳200. Nagad-exclusive promos are also available in bonus offers.
- Rocket (DBBL) — Dutch-Bangla Bank's mobile banking service. Minimum ৳200.
None of the three methods charge a fee for deposits, and Winbtd does not charge any fee for withdrawals either. The maximum deposit limit is determined by each method's own limits. For withdrawals, the minimum amount is ৳500. For more details on payments, Financial transactions View page.
Winbtd is an internationally licensed online gaming platform. Full licensing details can be found in the site footer and on our About page. Holding a license means Winbtd operates under the oversight of a regulatory body and is subject to regular audits.
On the technical security side, Winbtd uses SSL (256-bit) encryption — your login credentials, payment details, and personal data are fully encrypted at all times. Game outcomes are determined by an RNG (Random Number Generator), ensuring there is no possibility of manipulation.
- Every withdrawal request is manually verified — your winnings are secure.
- Winbtd will never ask for your password or OTP.
- If suspicious activity is detected, your account is automatically secured.
For more details About Us and Privacy policy View page.
No need to panic if you've forgotten your password — Winbtd's password reset process is simple and quick. Just follow the steps below:
- Go to the login page and click the "Forgot Password?" link.
- Enter the mobile number you used when registering — the exact number you signed up with.
- A 6-digit reset code will be sent to that number — usually within 2–3 minutes.
- Enter the code in the designated field and set your new password.
When setting a new password, keep this in mind — at least 8 characters combining uppercase letters, numbers, and a symbol makes for the strongest password. If the reset code doesn't arrive, check your mobile connection or try again in 5 minutes. If the issue persists, email support@winbtd.app.
Deposits to Winbtd via bKash, Nagad, or Rocket are usually credited to your wallet within 5 minutes. During peak hours or when the network is busy, it may take up to 15–20 minutes.
If more than 20 minutes have passed and your balance still hasn't been updated, please do the following:
- Check the transaction status in your bKash/Nagad app — if it shows "Successful", the issue is on Winbtd's end; if it shows "Failed", your money was never deducted.
- Log in to Winbtd and check your transaction history — if the status shows "Processing", just give it a little more time.
- Email support@winbtd.app with a screenshot of the successful transaction, or let us know via live chat. Providing the transaction ID will speed up the resolution.
If a deposit fails but the amount was deducted, it will generally be returned to your original account within 24 hours. For more details, Transactions Page View.
Free spins and daily check-in are two separate benefits on Winbtd — both are easy to access, but the process for each is a little different.
How to get free spins: Winbtd's bonus page features free spin offers on slots at specific times. Once claimed, simply go to the designated slots game and the free spins will be applied automatically. When you log in, any active free spin offer banners are displayed right on the homepage.
How to complete the daily check-in:
- Log in to Winbtd every day — a check-in popup or notification will appear as soon as you're logged in.
- Clicking the "Check-In" button automatically credits that day's reward — bonus credits, free spins, or points — directly to your account.
- Checking in on consecutive days increases your rewards — with the biggest reward on day seven.
- Missing a single day resets your streak from the beginning, so make it a habit to log in every day.
To view all active offers Bonus pagepage.